The Viscosity app can be downloaded for Mac and Windows, but there are currently no mobile apps available. If you find yourself in need of assistance, you can contact customer support via email or try the SparkLabs Twitter page. However, before you reach out to the team, you may want to check out the website which is well stocked with information. First, there is a self help section with articles featuring the most common challenges, such as getting started with Viscosity, configuring DNS and WINS settings etc. There is also a huge knowledge base with setup guides, common errors, purchasing and registering instructions, and additional information.Īs a bonus, there’s a very informative blog with news and updates, as well as a forum, where you can communicate with both the Viscosity team and other users.
(Image credit: Future) Speed and experience If you wish to stay in the know with all things SparkLabs, you may also sign up for a newsletter. Viscosity is a third-party client that facilitates connections for VPN providers and therefore its speed and performance depend exclusively on the speed of VPN servers you’re connecting to. The app itself may not be ideal for a beginner, but if your VPN of choice is capable enough, it will have detailed instructions and configuration files available to you. Installing Viscosity itself is pretty straightforward: just double-click the downloaded file and install it. Creating a connection via Viscosity can be done manually or by importing a connection from a bundle or OpenVPN configuration file.
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